Terms & Conditions for Pressure and/or Soft-House Washing Services
Company: Hutton Unlimited, Inc. DBA: Spokane Handy Services
Jurisdiction: Washington State
By approving this estimate or allowing work to begin, the Client agrees to the following terms.
1. Authorization & Access
The Client authorizes Spokane Handy Services (hereafter known as SHS) to access the property to perform the services listed in this estimate, whether or not the Client is present. The Client agrees to provide:
Clear access to all work areas (ex: fence gates unlocked, no cars in drive)
We require two car lengths of space for our truck and trailer.
A working outdoor water source turned on and accessible
Notification in advance if the property uses well water or has low pressure
Failure to provide access or water may result in rescheduling or additional fees.
2. Scope of Work
Only services listed on the approved estimate are included. Any additional services must be approved by the Client in writing, including approval by email, before work is performed.
3. Payment Terms
A 30% deposit is required to schedule a service, with the remaining payment due upon completion
Accepted Payment Methods: Cash, check or credit card
Residential Services: Final Payment is due immediately upon completion.
Commercial Services: Payment is due within 30 days of invoice date.
Late Fees: Residential balances unpaid after 7 days are subject to a 5% late fee per month on the outstanding balance.
Returned Checks: $35 fee applies.
Spokane Handy Services reserves the right to suspend or refuse future services until outstanding balances are paid.
4. Scheduling, Cancellations & No-Shows
Cancellations within 24 hours of the scheduled service may incur a $50 cancellation fee. Weather-related reschedules do not incur fees. Failure to provide access at the scheduled time will result in a $50 re-dispatch or trip fee.
5. Client Responsibilities & Safety
The Client agrees to:
Secure all pets & kids indoors or away from work areas
Make sure all windows and doors are securely closed and latched. SWS is not responsible for leaks.
Not have any other contractors or workers scheduled the same day
Keep occupants out of work areas during service
Remove vehicles, furniture, and personal items from work zones: no vehicles in driveway, decks clear of all items/furniture, etc. Items/Moving Fee: If SWS is required to move items, a minimum labor fee of $50 will be applied. We assume no liability for damage to items we move or items left un-removed by client.
Spokane Handy Services is not responsible for damage caused by unsecured items or restricted access.
6. Cleaning Risks & Results
Exterior cleaning may reveal pre-existing damage or conditions previously hidden by dirt, mold, or organic growth. Results vary based on surface age, material condition, oxidation, and prior maintenance. Complete stain removal is not guaranteed.
7. Chemical Use & Surface Acknowledgment
Industry-standard cleaning solutions are used according to manufacturer guidelines. Some surfaces may experience discoloration, oxidation visibility, or sensitivity to cleaning solutions. The Client must disclose any known surface concerns prior to service.
8. Liability & Insurance
Spokane Handy Services carries liability insurance for accidental damage caused by negligence. To the extent permitted under Washington State law, the Service Provider’s total liability is limited to the amount paid for the specific service giving rise to the claim. Spokane Handy Services is not responsible for:
Pre-existing damage
Leaks due to faulty window or door seals or pre-existing damage. Tools on the inside of window sills are recommended
House Washing may reveal sun-faded siding (called oxidation) which is especially common with vinyl; we are not responsible for this condition.
Improper prior repairs
Aged, brittle, or failing materials
Hidden defects or water intrusion caused by poor installation or maintenance
9. Warranty & Satisfaction
If the Client is dissatisfied, Spokane Handy Services will make reasonable efforts to address concerns.
10. Water Runoff & Environmental Conditions
Water and cleaning solution runoff may occur. The Client is responsible for compliance with any local water use or drainage regulations.
11. Media Release
The Client grants permission for photos and videos taken during service to be used for documentation and marketing purposes. Identifying details such as house numbers will not be shown publicly without approval.
12. Damage Reporting
Any claims or concerns must be reported within 72 hours of service completion. Failure to report within this timeframe constitutes acceptance of the work.
13. Dispute Resolution
This agreement is governed by Washington State law. Disputes shall first be addressed through mediation. If unresolved, disputes will be resolved through binding arbitration in the county where the property is located. The customer is responsible for all court costs, filing fees, collection costs and reasonable attorney fees if legal action is required to collect unpaid balances.
14. Acceptance
Approval of our estimate, electronic acceptance, signature, or payment authorizes Spokane Handy Services to perform the work under these terms.